Thanks for the input - Rich, T-Bird.  still have not heard from FX Pro - so not quite certain if this is something that will happen in a live account.  Definitely an issue for me.

babypips also have a good comparison table....here is the direct link....Some of ur questions as 1greyfox said, ur best asking them directly, such as insolvency issues. Either way stick to the regulated ones!

http://www.babypips.com/tools/forex-brokers-guide/compare.php

Hello Garrat,  I looked at my FX Pro live account.  The high of the candle in reference was 0.83201.  It looks like your stop was hit by the bid/ask spread. 

FX Pro occasionally widens the spread when there is less liquidity in the market.  The spread on the EURGBP is often more than 5 pips (50 points) late at night / early morning server time.   

Hi garrat56.

I think you were right in asking them about the trade, but since it was on demo and the data feeds are probably different than the live feeds, they may say it was a data glitch.

I stopped using the FxPro for live and then demo when they stopped having people in the U.S. as clients.  I did keep their platform on my computer because many members of the Pro room use them because their demo doesn't expire, it was also easier for me to compare charts since we were all looking at the same time offset from GMT when reviewing trades they have already taken.

I compared your your high price with 2 brokers I am using and all of the highs for that candle are different.

I wish there was more I can offer in the way of assistance to help you but in this case you'll have to wait and see if they reply.

1greyfox

One for the pros -  can anyone tell me why my stop loss was triggered on this trade.   

I emailed fxPro with my pic, and am waiting for them to get back to me.  But its bugging me.  To be honest, its making me nervous.  I was planning to go live with them next month, but don't want that to happen ( without a reasonable explanation ) in a live account. 

Thank you guys for the answers.

I have Windows 7 (64 bit) and Acuity works fine for me.  Prior to this I ran it on Windows XP-64 and Windows XP.  Even though it's a 32 bit program I found it to run faster on a 64 bit O/S (after I installed XP-64 on the same hardware that had been running 32 bit XP).

On the subject of support they have always answered me.  You must have caught them when too many are on vacation.  Even for support questions like this I send emails to their sales staff as they are a pretty technical bunch.

Hi guys, I have windows 7 and Acuity works fine on it. Kiwipips

Thank you 1greyfox,

Leveragefx's support doesn't answer. Not a great start...

Hi Dacouk.

I will have to ask if anyone in the Pro group is using Windows 7 with acuity, as soon as I get a reply from there I will let you know if it works or not.

1greyfox